Forgotten Treasures Await

The first step is to report your lost item as soon as possible. You can usually do this online through the specific airport's lost property portal or our website. Provide as much detail as possible about the item and where you think you lost it. The more information you provide, the higher the chance of a successful match.

The time it takes can vary greatly depending on the item, where it was lost, and the volume of items being processed. Some items are found within hours, while others may take several days or weeks. We will keep you updated on the status of your search. Patience is often key, but rest assured we are actively looking.

Some airports or handling agents may charge a small administrative fee or a fee for shipping the item back to you. This varies by location and service. We will always inform you of any applicable charges upfront. Our primary goal is reunion, not profit from fees.

While we make every effort to find all reported lost items, unfortunately, not all items are recovered. If your item is not found after a certain period (typically 30-90 days), it may be disposed of according to airport policy, often through donation to charity or auction. We will inform you if the search is unsuccessful after an exhaustive effort.